Brightpoint Australia

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WHY WORK FOR BRIGHTPOINT?

Brightpoint is a global company at the core of the wireless industry. We distribute products and create solutions for OEM’s, carriers and retailers. We serve our customers from sales and operation centres in 22 locations worldwide.

Brightpoint has developed a high-performance service infrastructure and expertise that’s unequalled in the wireless industry.

Brightpoint Australia currently employs 180 employees within Australia. Brightpoint’s workforce profile includes roles in sales, human resources, distribution, finance, marketing, customer service, logistics and IT professionals.

Human Resources Strategy
Brightpoint’s current HR strategy focuses on becoming an "employer of choice" as we recognise that the attraction, retention and motivation of quality candidates are paramount to a progressive organisation.

Values
We believe that it is important that all Brightpoint employees embrace our philosophy, apply it to our operations and interactions with our customers, suppliers and fellow employees in the work environment.

People – We respect our people, we recognise, we empower, we enjoy

Customers - Successful partnerships are our first priority

Performance – Driven to achieve exceptional results

Integrity – To be consistent, fair and lead by example

Fresh – Inspire, excite, create and pioneer

Career Development
Brightpoint will support efforts in the pursuit of career development. As an employee of Brightpoint Australia you can also expect to receive practical advice and guidance on possible job progression, assistance in identifying realistic goals and the necessary steps required to achieve those goals. The Human Resources Department is also available to discuss career development options.

Outlined below are the current strategies we have in place at Brightpoint to ensure our employees continue to learn and grow with the business:

Employee Induction Program
The comprehensive Induction Program is over two days. It equips a new employee with an understanding of the whole company and the role each department plays, building confidence to begin their new role with Brightpoint Australia.

Topics covered are:
• Brightpoint’s History, Vision & Values & Corporate structure
• Department overviews of Logistics & Subscriber Services, Finance On-Line, Product Marketing and the Distribution Centre
• Time is spent with Customer Service Team
• Sales Representatives will take you on a client visit.
• Policies & Procedures
• OH&S and EEO guidelines
• Employment Terms & Conditions
• Payroll and Superannuation
• Employee Benefits
• Learning & Development
• Information Systems & Telecommunications
• All new employees are assigned a buddy from within their department and buddies are invited to join us for lunch.
• A comprehensive site tour of the Distribution Centre
• Senior Management Team is invited for lunch and a Question & Answer session.

Career Next Step Program
The program gives employees direct exposure to another position and the role of the other department within the company, therefore enhancing their understanding and giving them the opportunity to “ try before they buy” another position, profession or career.

Study Assistance
Brightpoint has a Study Support Program available to permanent full time and part time employees. Study support may be to undertake formal courses of study at tertiary and higher education institutions and other vocational education courses by providing access to study leave during normal hours of duty.

In general, support will be given to employees who wish to undertake:

• Studies to obtain entry into a tertiary institution, a first degree, diploma, associate diploma or any other tertiary qualification that is considered directly relevant to Brightpoint; or
• Second and subsequent qualifications that are considered directly relevant to the employee’s work at Brightpoint.

If study support is granted, Brightpoint will pay 50% of the course cost upon completion and passing the necessary exam/s. The remaining 50% will be paid after the employee completes two years of continuous service after completion of the course. The company grants two days study leave per annum.

Promotion and Transfer
Brightpoint is dedicated to encouraging promotions and transfers within the company. The Human Resources department will advertise positions internally before they are externally advertised.

Committee Membership
Employees are encouraged to actively participate in Brightpoint Committees including EEO, OH&S and a committee to recognise outstanding performance.

Effective Supervision / People Management Training
This HR initiative aims to equip Line Managers and Team Leaders with the skills to successfully undertake people management issues. Personnel who are promoted from within the business to a Managers, Supervisors and Team Leader status embark on an external Management Training Course to ensure they are given every opportunity to succeed in their new role.

Salary Sacrificing
Employees may choose to sacrifice part of their salary and receive benefits instead of actual payment to suit their individual needs. Salary sacrifice may involve superannuation, laptop/notebook computers, mobile phones, briefcases, calculators, electronic diaries or airport lounge membership.

The Employee Referral Program
This program encourages employees to refer external applicants for positions available at Brightpoint. If an employee’s referred applicant is successful, the employee will receive a financial bonus of $1,000.00 for their efforts.

Dress Code
Business dress is expected for employees who work in the public eye. For those who are not dealing directly with customers, Brightpoint supports a “Business Casual” dress code throughout the working week.

Casual Friday
Here at Brightpoint we love casual Fridays. This allows our employees to wear jeans to end their working week.

High Achievers Program
The purpose of this program is to encourage a positive “can do” approach to the workplace and a sense of high achievement. It is designed to formally recognise the valuable contributions of those who “go the extra mile” to provide outstanding service to their colleagues and Brightpoint’s customers.

• The winner each month is recognised with a $250 gift certificate from Red Balloon Days allowing them to choose an indulgence or experience of their choice.

Employees in all departments and regions of Brightpoint Australia are eligible.

Service Awards
Brightpoint recognises employee loyalty with service awards offered for employees that have completed 12 months or more continuous service. Employees will be presented with a Certificate of Service and voucher/gift. These items of recognition are usually presented at the quarterly communication sessions.

ME Day
Once a month, all fulltime, non award employees at Brightpoint enjoy a ME Day. This is a day off to catch up on personal errands, catch up with friends or just take time out for yourself and enjoy some ME time. A Me Day must be taken during the month it is due, it does not accrue to the following month and if taking annual leave must be taken as part of the annual leave period.

Car Parking
Onsite parking is available to all staff. Alternatively public transport bus stops are located at the end of the street, 400m away.

Staff Purchases
Employees of Brightpoint who have 3 months of continuous service are eligible to purchase products (mobile phones, accessories,MP3 players etc) at a discounted rate. These purchases can also be salary sacrificed through payroll.

Employee Assistance Program
All Brightpoint Australia and New Zealand employees and their immediate families, now have access to a free counselling service called the Employee Assistance Program. This employer funded service is provided to assist employees deal with personal, family and/ or work issues that affect their quality of life. Qualified external counsellors will help identify a problem and help find a way to resolve it. All contact with this program is confidential and is not disclosed to the employer.

Massages
Twice a month, a qualified masseuse comes to our Belrose Brightpoint office to provide massages for staff. Appointments can be for half or one hour duration at half the normal price – as Brightpoint subsidises half of the consultation cost.

Health
To encourage a healthy work environment, Brightpoint Australia has fruit boxes delivered at the beginning of each month for staff to enjoy a healthy treat throughout the day.

At our Belrose office, there are weekly Pilates classes onsite with a qualified instructor to keep you toned and fit.

Brightpoint Australia has organised for a health insurance provider to offer competitive health insurance with the convenience of payroll deductions. A dedicated representative is available to discuss the best package for your lifestyle and family.

Dry Cleaning service
A competitively priced dry cleaning service is available for staff. Items can be left at reception in the main foyer for collection by 9am which are returned by 5pm the same day.

Lunch n Learn

Human Resources are responsible for assisting our employees to achieve a work/life balance. This can be difficult given today’s busy working environment. It’s a known fact that employees throughout Australia find that they are under increasing pressure to perform and improve the bottom line of their company.

We have launched February 2008 a Lunch n Learn program. The program is designed to offer information about external opportunities that may enhance our employees’ lifestyle away from work. As it is often tricky to co-ordinate external hobbies and interests outside the workplace, particularly if employees have families and other personal responsibilities outside of work, HR hosts a lunchtime seminar every second month. A guest speaker is invited to come along and inform participants in the program about their area of interest. Sessions will include topics on “Preventing Skin Cancer”, “Quit Smoking” and “Weight Watchers”.

Lunch is served to all participants afterwards, where employees have the chance to meet with the guest speaker and ask their own questions.

Lunch n Learn simply offers Brightpoint employees a chance to take a break from the daily grind and enjoy something completely different in the work place.

For any further enquiries contact jobs@brightpoint.com.au